Q. We have been on a waiting list for a popular, recently-released video, at number 3 - for over 4 weeks. How can this be?

Before finally getting to number 3 we spent about 4 weeks at number 4. Before that, we moved up relatively quickly.

Answer

My best guess for your long wait, is that people are not returning the videos on time.  Most of the new videos have a 7 day checkout.  I couldn't look up your holds account because I didn't have a full name or library card number.  If you send that information, we can check further.

  • Last Updated Jan 14, 2019
  • Views 13
  • Answered By [Unclaimed]

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